Embassy of the United States

Information for Travelers

Hours of Operation

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at http://travel.state.gov/, where the current Worldwide Caution, Public Announcements, and Travel Warnings can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S., or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

The Consular Section of the American Embassy in Brussels is located at Boulevard du Régent/Regentlaan 25, B- 1000 Brussels, Phone: (32-2) 508-2111.

U.S. Passports/Citizenship & Special Consular Services

Walk in:

Monday through Thursday 1:30 to 3:30 p.m.

Friday 9 a.m. to 11 a.m.

(Closed on American and Belgian holidays) 

Phone in:

U.S. Passports/Citizenship services:
(There is no visa related information available at these numbers)

(+32) (0)2 508 2196, between 1:30 to 4:30
(+32) (0)2 508 2378, between 1:30 to 4:30
(+32) (0)2 508 2382, between 1:30 to 4:30

Special Consular Services:

(+32) (0)2 508 2383, between 9 a.m. and 5 p.m.
(+32) (0)2 508 2878, between 9 a.m. and 5 p.m.
(+32) (0)2 508 2385, between 9:30 a.m. and 5:30 p.m.

After hours:

(+32) (0)2 508 21 11 and ask to be connected to the duty officer

Emergencies: 

U.S. Passports/Citizenship services:
in case of an emergency, doors will be open between 9 and 10 a.m., only after calling one of the three above stated phone numbers or in agreement with the duty officer.

Special Consular Services:
for emergencies involving Financial Assistance; Arrests/Incarcerations; Medical Emergencies; Death of U.S. Citizens Abroad, contact one of the 3 numbers provided above under “Special Consular Services” or the duty officer after hours.  In case of problems contacting the Special Consular Services unit, call the main number (+32) (0)2 508 21 11 and, explaining that you are calling about an emergency, ask that you be connected to a consular employee or officer.